Returns & Exchanges
At Lola Blankets, we want you to experience the ultimate comfort, which is why we offer a 30-day trial period to ensure your new blanket is the perfect fit for your home. If you are not completely satisfied, we provide a hassle-free return or exchange process for all unwashed and original-condition items.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Item
Place your blanket in its original packaging or a secure shipping box, ensuring all tags remain attached to qualify for a full refund.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via email and affix it securely to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.